CUSTOMER CARE

OUR COMMITMENT TO YOUR PEACE OF MIND

PLEASE CALL US ON 04 231 0800 TO BOOK A SERVICE OR TO ENQUIRE ON OUR PRE-OWNED STOCK

It is essential that your vehicle receives the right maintenance to retain the safety, dependability and performance originally built into your vehicle.

When your odometer reaches the kilometers indicated on the following pages, or the corresponding time interval has been reached, take your vehicle, preferably to an authorized GMC service center , who will provide the proper parts and service.

Once maintenance has been performed, have your dealer fill out and stamp the appropriate box to serve as your maintenance record which may be needed for warranty repairs. It will also show future owners how well your vehicle has been maintained.

To maintain air conditioning efficiency, have an authorized dealer check the system at least once each year. Recommended fluids and lubricants are listed in your Owner's Manual booklet.

Vehicle Warranty

We are committed to ensuring your satisfaction with your new vehicle. And now all GMC vehicles starting from model year 2011 come with a warranty period of 36 months/100,000km* (whichever comes first).

Vehicle Operation and Care

Considering the investment you have made in your new vehicle, we know you will want to operate and maintain it properly. We urge you to return to your GM dealer for routine maintenance, problem diagnosis and repairs. GM dealers know your vehicle best and are interested in your continued satisfaction.

Maintenance records

Your GM dealer will usually retain a history of your maintenance visits, but it is also recommended that receipts covering the performance of GM scheduled maintenance as per the specified intervals be retained in the glove box and presented to your dealer upon request. Damage to your vehicle caused by lack of maintenance is not covered by your warranty. Therefore, valid receipts can be very important if a question arises as to whether a failure is caused by lack of proper maintenance, or a defect in materials or workmanship.

Your GM dealer will usually retain a history of your maintenance visits, but it is also recommended that receipts covering the performance of GM scheduled maintenance as per the specified intervals be retained in the glove box and presented to your dealer upon request. Damage to your vehicle caused by lack of maintenance is not covered by your warranty. Therefore, valid receipts can be very important if a question arises as to whether a failure is caused by lack of proper maintenance, or a defect in materials or workmanship.

Owner satisfaction

Should you ever encounter a problem during or after the warranty period that is not resolved, please speak to a member of your dealer management.

GMC Vehicle Warranty Coverage Across the Middle East(1)

As a GMC owner, you can rest assured knowing that your model year 2011 vehicle comes backed by a 36-month/100,000km* (whichever comes first) regional warranty, which covers, at no cost to you, any vehicle malfunction resulting from defects in parts, materials or manufacturing.

*Note:

1. For model year 2010 and earlier GMC vehicles, the warranty period remains 36 months/60,000km (whichever comes first).

In the event that warranty repairs are required, you can have your vehicle serviced at any authorized GMC dealership across the entire region – so no matter where you go in the Middle East(1), GMC has you covered.

Please refer to the warranty booklet that comes with your vehicle for detailed coverage information and applicable terms & conditions, or speak to your GM dealer.

(1) The GMC regional warranty covers Saudi Arabia, UAE, Kuwait, Qatar, Oman, Bahrain, Jordan, Lebanon, Yemen, and Iraq.